Privacy Policy

Privacy Policy

Broadview Rails is committed to protecting the privacy and confidentiality of its passengers' personal information. The following outlines Broadview Rails privacy policy, including how they collect, use, and protect the data provided by customers when interacting with Broadview Rails services.

1. Information Collection:

Broadview Rails collects two types of information:

• Personal Information:
  • This includes information you provide directly to Broadview Rails, such as your name, address, email address, phone number, payment information, and other personal details when you book tickets, create an account, or contact customer service.
• Non-Personal Information:
  • Broadview Rails collects non-personal data through the use of cookies, web beacons, and other tracking technologies. This may include information about your browsing habits, device details, and how you use Broadview Rails website and mobile app.

2. How Broadview Rails Uses Your Information:

Broadview Rails uses the information it collects for various purposes, including:

• Booking and Travel Services:

  • To process your ticket purchases, reservations, and travel-related services.
  • To send you travel confirmations, reminders, updates, and other essential communications regarding your journey.

• Customer Service:

  • To respond to inquiries, resolve issues, and provide assistance when needed.

• Marketing and Promotional Communications:

  • Broadview Rails may send promotional emails or offers related to Broadview Rails’s services, discounts, or new routes. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.

• Improving Services:

  • To enhance user experience by analyzing patterns and feedback to improve Broadview Rails products, services, and website features.

• Legal Compliance:

  • To comply with applicable legal requirements and regulations and to protect Broadview Rails rights or prevent fraudulent activities.

3. Sharing of Information:

Broadview Rails may share your personal information in the following situations:

• Third-Party Service Providers:

  • Broadview Rails may share information with trusted third parties, such as payment processors, customer service platforms, marketing agencies, and other service providers that assist in fulfilling the services you have requested.

• Legal and Regulatory Obligations:

  • If required by law or to protect Broadview Rails legal rights, your information may be shared with governmental authorities or in connection with legal proceedings.

• Business Transfers:

  • In the event of a merger, acquisition, or sale of all or part of Broadview Rails assets, your information may be transferred as part of the transaction.

4. Data Security:

Broadview Rails takes appropriate measures to protect your personal information. These include:

• Encryption:

  • Sensitive personal data, such as payment information, is transmitted using secure encryption technologies to prevent unauthorized access.

• Access Controls:

  • Broadview Rails limits access to your personal information to authorized personnel and third-party partners who need the data to fulfill your service request.

• Regular Audits:

  • Broadview Rails conducts regular security audits and reviews of its systems to ensure the protection of your data.

While Broadview Rails strives to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, Broadview Rails cannot guarantee absolute security.

5. Cookies and Tracking Technologies:

Broadview Rails uses cookies, web beacons, and other tracking technologies to improve user experience on their website and mobile app. These technologies help:

• Personalize User Experience:

  • To provide tailored content, offers, and suggestions based on your preferences.

• Track Usage:

  • To gather analytics on how users interact with Broadview Rails site and app to improve functionality.

• Behavioral Advertising:

  • To serve targeted advertising based on your interests and activities.

You can manage or disable cookies through your browser settings, but please note that some features of Broadview Rails website may not work properly without them.

6. Your Rights and Choices:

• Access and Update Information:

  • You can review, update, or delete your personal information by logging into your Broadview Rails account or contacting Broadview Rails customer service.

• Opt-Out of Marketing Communications:

  • You can choose not to receive promotional emails by unsubscribing at any time using the link provided in each email. Additionally, you can contact Broadview Rails directly to request that your information be excluded from marketing communications.

• Data Deletion:

  • If you would like Broadview Rails to delete your personal information, you can submit a request to their customer service team. However, certain data may need to be retained for legal or operational reasons.

7. Third-Party Websites:

Broadview Rails website and services may contain links to third-party websites. These external sites have their own privacy policies, and Broadview Rails is not responsible for their content or practices. It is recommended that you review the privacy policies of any third-party sites you visit.

8. Children's Privacy:

Broadview Rails services are not directed to individuals under the age of 13, and Broadview Rails does not knowingly collect personal information from children. If a parent or guardian becomes aware that their child has provided Broadview Rails with personal information, they can contact Broadview Rails customer service to request the deletion of such information.

9. Changes to This Privacy Policy:

Broadview Rails may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on Broadview Rails website with a revised date. It is recommended that you review the policy periodically for any updates.

10. Contact Information:

If you have any questions or concerns about Broadview Rails privacy practices or this Privacy Policy, you can contact Broadview Rails customer service team at:

• Phone: 1-888-557-0678
• Email: info@broadviewrails.com
• Website: www.Broadviewrails.com

Note: This Privacy Policy is subject to change. Please refer to the official Broadview Rails website for the most up-to-date version.